Privacy Policy

Last updated: September 3, 2025

Loop Rides Enterprises LLC ("we", "us", "our") respects your privacy. This Policy explains what information we collect, how we use it, and your choices.

Information We Collect

• Contact details you submit (name, email, phone) via our website forms.
• Ride details you provide (pickup/dropoff locations, dates/times, notes).
• Payment information handled by payment providers (e.g., PayPal, Cash App). We do not store full card or bank details on our servers.
• Scheduling information if you book via Calendly (time slots and basic contact info).
• Technical data like IP address, device/browser info, and basic logs from our hosting providers (used for security and performance).

How We Use Information

• Provide and manage transportation and courier services.
• Respond to inquiries, quotes, and vendor packet requests.
• Process payments and send confirmations/receipts.
• Improve website reliability and security.
• Comply with legal obligations and prevent fraud.

Payment & Scheduling Providers

We use third parties to process certain data:

• PayPal for payments. Your payment details are submitted directly to PayPal and handled under their policies.
• Cash App (optional) when you choose to pay via Cash App.
• Formspree to deliver form submissions to our business email.
• Calendly to manage appointment scheduling.

These providers are independent controllers of the data you submit to them. Review their policies for more details.

Sharing

We do not sell personal information. We may share information with service providers who assist our operations (e.g., email delivery, hosting), and with authorities when required by law.

Retention

We retain information only as long as necessary for the purposes above or as required by law (e.g., tax/accounting records).

Your Choices & Rights

• You may request access, correction, or deletion of your personal information, subject to legal exceptions.
• You can opt out of non-essential communications at any time.

Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

Children’s Privacy

Our services are not directed to children under 13. If you believe a child provided personal information, contact us to remove it.

Changes

We may update this Policy from time to time. The “Last updated” date reflects the most recent changes.

Contact Us

Questions or requests: [email protected]

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